FAQs
What is Pavitra Medical technologies all about?
What are the different services you provide to medical offices?
What is included as part of remote hosting?
Why should I choose Pavitra’s Hosting services?
Why should I choose Pavitra’s Computer Support services?
Why should I choose Pavitra’s Online data Backup services?
What kind of computer support services can I expect from Pavitra?
What kind of computer systems can Pavitra help me with?
How is remote computer support better than more traditional support options?
How does your remote computer support work?
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What is Pavitra Medical technologies all about?
Pavitra Medical Technologies was born out of a simple vision to help the medical offices manage non-core activities efficiently. Our motto is to reduce the time and money medical offices spend on the stuff that is not their core business.
When doctors and Practice managers don’t have to worry about chasing the insurance companies about claims or manage computer systems, they will have more time to concentrate on their core business – taking care of patients.
What are the different services you provide to medical offices?
Comprehensive Practice Management Solutions including Billing, Patient Management, Insurance Receivables Management and Electronic Document Management.
Remote Managed Server Hosting Solutions.
Server and Desktop Support, Monitoring and Management.
Online Data Backup Services.
What is remote hosting?
Take the hassles of managing the computer servers that host your Practice Management or EMR software.
We host and manage your PM/EMR (or any other) software on our servers located in our advanced and secure datacenter for a flat monthly fee. You can access your applications through the VPN or Windows RDP (Remote Desktop Protocol) as required by your software vendor.
You do not have to spend money on servers, windows server licenses or antivirus software. Basically you buy and own the PM/EMR licenses that you like and we take care of rest of the stuff for a small one time set up fee and a flat monthly fee.
What is included as part of remote hosting?
An advanced server with built in security, redundancy and fail over features, configured for your needs and loaded with Windows Server 2008.
Security/Anti Virus and Anti Spyware software.
Monitoring the server for hardware failures, performance issues and Keep the server up to date with software and security patches etc.
Management of the user accounts, access and security profile setups for your staff.
Regular local backups of the system snapshots and the data.
Optional Remote Online data backup with our partner or a service provider of your choice.
Why should I choose Pavitra’s Hosting services?
Our datacenter located in Tennessee is designed for health care industry and is equipped with powerful servers and state of the art network with redundancy and security built in to every part of the system. We cater only to the health care industry and extensively train our staff on health care industry needs and HIPPA privacy and security regulations.
We promise 95% of uptime.
We are so confidant of the quality of our service, that we don’t require any long term contracts, and for any reasons if you choose to leave us, we will set up and configure your server and help you transition all your data for free.
Why should I choose Pavitra’s Computer Support services?
With us you can experience the best computer support customized to the needs of your medical practice.
See it for yourself. Contact us now @ 1 615-732-6165.
Why should I choose Pavitra’s Online data Backup services?
You can experience great service with hassle free setup, monitoring and management of your data backup needs for a flat monthly fee.
We provide this service with our partner, iBackup, which is a leading HIPAA compliant, secure and high performance Online Backup provider. iBackup’s highly customizable software, which is installed on your computer, compresses, encrypts your data using your own pass code on your end prior to transferring to iBackup’s datacenter. Once encrypted, the data is completely secure and can only be un-encrypted and read by using your secure pass code. Even iBackup will not have access to your encrypted data. Click here to learn more about IBackup’s compliance policy.
What kind of computer support services can I expect from Pavitra?
Pavitra serves as one-stop shop for all your tech support needs including installation & configuration of software or peripherals like printers, scanners, networking devices etc.
We perform Diagnosis, Repair services, Virus & Spyware removal, PC Optimization and much more.
Our array of service also includes comprehensive support coverage for your servers that host your EMR/practice management software.
We provide two tiers of service for your computers – An annual un-limited support for a flat fee or if you prefer a month to month plan.
What kind of computer systems can Pavitra help me with?
We provide support for all Microsoft® Windows® server platforms, PC platforms and applications no matter which computer brand you are using.
How is remote computer support better than more traditional support options?
With our remote support services, you don’t need to struggle through the troubleshooting procedures. Our technician completes the work all by himself and just asks you to restart your machine when needed generally at the end.
Also, the process is much convenient as it eliminates a need for you to get expensive, hard-to-schedule on-site service. Since remote support helps us to offer you instant solutions, you won’t have to be stuck without a computer over the weekend or during a holiday. So, it saves you time and money.
How does your remote computer support work?
Our Remote computer support involves a secure connection to your computer which lets us view your computer screen and securely fix most computer and network errors over the Internet. After you contact us, our technician initiates a remote connection to your computer via internet and with your permission the technician can view and interact with your computer. You watch the whole troubleshooting process going on your screen.
Request for Services
1-615-732-6165